Administrator Job Role
Join Our Team as an Administrator
Location: Worthing Head Office (In-Person)
Salary: £23,000–£26,000 per year
Type: Full-time, Permanent
Are you an organised and proactive individual looking to make an impact in a dynamic and fast-paced environment? We’re excited to offer an opportunity to join our team as an Administrator, supporting our installation and service teams in ensuring the smooth running of our day-to-day operations.
At our company, we value teamwork, innovation, and a commitment to delivering the best for our clients. This role offers room to grow and develop your career with the support of a friendly and professional team.
What You’ll Be Doing
As an Administrator, you’ll be a key part of our business operations, handling tasks that keep our processes running smoothly while delivering exceptional customer service. Your responsibilities will include:
- Assisting the operations manager with installation admin tasks.
- Supporting the Service Administrator in scheduling preventative and corrective maintenance visits.
- Manage vacant unit inspections and outsourced work administration.
- Organising system paperwork, including specification and commissioning documents, and ensuring all records are updated in our CRM.
- Performing ad-hoc administrative duties as required.
You’ll also be among the first points of contact for our clients and engineers, playing a vital role in ensuring excellent communication and customer care across the board.
Who We’re Looking For
We’re seeking a motivated individual who can bring the following skills to the role:
- Strong organisational skills and confidence in a busy office environment.
- A proactive, self-motivated approach to work.
- Proficiency in Microsoft Office tools, including Word, Excel, and Outlook.
- Excellent customer service skills with a professional telephone manner.
Bonus Skills (not essential):
- Experience with database systems.
- Previous experience in field coordination, ideally within an engineering business.
- Familiarity with invoicing and quoting for corrective works and repairs.
What We Offer
We believe in creating a workplace where you can thrive. As part of our team, you’ll enjoy:
- A competitive salary of £23,000–£26,000 per year.
- Benefits including:
- Company pension.
- Free on-site parking.
- A work-life balance with:
- Monday to Friday schedule.
- 8-hour day shifts.
- Paid holidays.
This is an opportunity to grow within our company, contribute to a supportive team, and make a difference in a role that values your skills and initiative.
How to Apply
We’d love to hear from you if this sounds like the right fit for you! Submit your details, and we’ll be in touch soon.
We put our people first
“Without our great team, we wouldn’t have a business. We look after our people; they look after our customers, and the rest look after themselves. I pride myself on the training opportunities we give the team and how we help people develop and take their careers forward.”
What the team say about working at IPS
I enjoy working for IPS; it’s a friendly team, spirited company with a professional attitude towards its customers.
Neil – Alarm Engineer
Few companies can offer the opportunities to grow and improve team member skills while working with such a great team of people that IPS does.
Dan – Support Team Member
IPS is the best company I have worked for; it’s great to be part of an experienced team of engineers who share the same goal of customer satisfaction.
Chris – Fire and Alarm System Engineer
It’s a privilege to work for IPS in a team of quality engineers and a great teamwork ethic. Its an honour to work for and build relationships with our valued clients.
Ryan – Alarm Engineer
Learn more about working for us
Read an interview with long-standing alarm engineer Tony
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