Texecom’s SmartCom Pro Empowers Smarter, Connected Security

What is SmartCom Pro?

SmartCom Pro is Texecom’s next-generation communicator, designed to integrate alarm systems with their digital infrastructure: Texecom Cloud, Texecom Connect, and Texecom Monitor. It acts as a bridge between physical security installations and the power of remote management, diagnostics, and advanced user features.

Key features include:

• Compatibility with Texecom Premier Elite control panels, enabling full access to cloud and app-based features.
• For third-party panels that support PIN integration, SmartCom Pro can offer access to Texecom Monitor without requiring the replacement of the entire system.
• The kit allows for the tailoring of multiple versions to meet different user needs and scenarios, including a Dual Radio (DR) version that utilises two mobile networks for redundancy.
• Simplified installation: plug & play commissioning, QR‑code setup, and WiFi AP mode to reduce onsite complexity.

Behind the scenes, Texecom has invested in upgrades to its Cloud platform, providing performance enhancements, scalability, and stability improvements to ensure the infrastructure is ready to support more installations and advanced remote features.

Why SmartCom Pro Makes a Difference

We recommend solutions that enhance security, and SmartCom Pro is a perfect fit. It’s built for modern businesses where connectivity, uptime, and remote access are essential.

Here’s what sets SmartCom Pro apart in practical terms:

• Remote diagnostics and management
  • Engineers can resolve many system issues without an onsite visit, reducing downtime and minimising disruption to business operations.
• Future-ready connectivity
  • With support for IP and dual-radio mobile networks, SmartCom Pro ensures communications are robust and adaptable, even as networks evolve or failover is required.
• Seamless integration
  • Whether upgrading an existing Texecom system or enhancing a compatible third-party panel, SmartCom Pro provides a streamlined path to modern cloud features without wholesale replacement.
• Compliance and peace of mind
  • For sectors requiring stringent audit trails, system logs, and proactive monitoring (e.g. healthcare, education, retail, or logistics), SmartCom Pro supports compliance through its cloud integration capabilities.

Ideal for New Installations and Retrofit Upgrades

Whether you’re rolling out a new Premier Elite installation or looking to enhance legacy systems with added intelligence, SmartCom Pro offers flexibility:

• For new sites, it enables instant access to the Cloud for system programming, monitoring, and maintenance.
• For retrofit projects, it brings cloud connectivity and app control to existing infrastructure, ideal when budgets are tight but performance upgrades are critical.

How SmartCom Pro Benefits Your Business

SmartCom Pro isn’t just a technical upgrade; it delivers real-world value for business owners, facilities managers, and security-conscious organisations. Here’s how it can enhance your operations:

• Reduce Downtime and Service Disruptions
  • Remote diagnostics and support capabilities enable the resolution of issues, reducing the need for site visits. The technology helps to keep your premises secure with minimal disruption.
• Lower Operational Costs
  • Fewer callouts, faster installs, and more efficient maintenance translate into reduced total cost of ownership over the life of your security system.
• Ensure Business Continuity
  • With dual-radio failover and resilient cloud connectivity, SmartCom Pro helps maintain uninterrupted alarm communications — even during network outages.
• Modernise Without Full Replacement
  • SmartCom Pro can bring cloud connectivity and remote monitoring to existing Texecom systems, without necessarily requiring a complete overhaul.
• Stay Compliant with Industry Standards
  • Gain enhanced reporting, logs, and remote access to help meet sector-specific compliance requirements, fundamental in healthcare, retail, education, and logistics environments.
• Enhance User Control and Responsiveness
  • With app integration and cloud access, managers and security personnel can monitor, control, and respond to alerts from anywhere.
• Future-Proof Your Investment
  • Built to work seamlessly with Texecom’s evolving ecosystem, SmartCom Pro ensures your business is ready for future features, services, and integrations.